1. Introduction
ExpoImpoHub values your trust. Protecting your personal information is our highest priority. This Privacy Policy explains how we collect, use, share, and safeguard your data when you access our website, mobile applications, and related services.
By using ExpoImpoHub, you agree to the practices described here.
2. Scope of Application
This Privacy Policy applies to all customers, exporters, and consumers using ExpoImpoHub outside of jurisdictions with separate privacy regulations. For users in India, this policy complies with applicable Indian data protection laws.
3. Information We Collect
- Account Information: Name, business details, contact information.
- Transaction Data: Payment details, invoices, shipping addresses.
- Usage Data: Device information, IP address, browsing activity.
- Communications: Emails, chat messages, and feedback shared with ExpoImpoHub.
4. How We Use Your Information
- To provide and improve our services.
- To process payments securely.
- To verify identity and prevent fraud.
- To personalize your experience and recommend relevant trade opportunities.
- To comply with legal obligations.
5. Disclosure & Sharing
We may share your information with:
- Trusted partners (payment gateways, logistics providers).
- Legal authorities when required by law.
- Affiliates within ExpoImpoHub’s group for service improvement.
We never sell customer data to third parties.
6. Data Retention
- Personal data is retained only as long as necessary for business or legal purposes.
- Once no longer required, data is securely deleted or anonymized.
7. Cookies & Tracking
ExpoImpoHub uses cookies to enhance user experience, analyze traffic, and improve services. You can manage cookie preferences through your browser settings.
8. Your Rights
Customers have the right to:
- Access their personal data.
- Request corrections or updates.
- Withdraw consent for data processing.
- Request deletion of personal data, subject to legal requirements.
9. Security Measures
We adopt industry-standard security practices, including encryption, firewalls, and access controls, to protect your data against unauthorized access, disclosure, or misuse.
10. International Transfers
If data is transferred outside India, ExpoImpoHub ensures adequate safeguards are in place, consistent with global privacy standards.
11. Updates to Policy
ExpoImpoHub may update this Privacy Policy to reflect changes in law or business practices. Customers will be notified of significant updates.
12. Contact Us
For questions or concerns regarding this Privacy Policy, please contact: